Terms of Service

TouTouD provides premium raw hair and related products to customers through this site at listed retail prices. By using the site, you agree to these Terms.

Orders are processed by Stripe. We do not store your full payment card details.

Your order is confirmed when payment is successfully completed.

Orders ship within 7 business days from confirmation. If a bundle ever lands outside spec, send it back unopened within 7 days for a swap or credit. For order-status questions, contact us at the address below.

If you select “Text me,” you consent to receive transactional SMS related to your order. Msg & data rates may apply. Reply STOP to opt out. Email confirmations are sent to the address you provide.

You agree not to abuse the ordering system (including automated requests). We may rate-limit or block requests to protect availability and service quality.

The site is provided “as is.” We work to keep ordering reliable, but temporary downtime may occur.

For questions, email orders@toutoud.com.